Which countries do we deliver to?
We ship worldwide! Our global distribution network operates in more than 180 countries and islands around the world. Most international orders are delivered within approx. 10-25 business days.
What is the delivery charge?
We are proud to provide all our customers with FREE Shipping on ALL orders!
When can I expect my delivery?
Our estimated delivery schedules for FREE Shipping are approx. 10-25 business days. Some orders may arrive sooner, some orders may arrive later. We deliver our products directly from the factory, and this, combined with Free Shipping means that we're able to pass big savings directly to our customers. For more information about shipping schedules in your region, please visit our Shipping Info page.
What is your Returns Policy?
Our returns policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and packaged as new in the original packaging and returned back to us using tracked delivery. To request a return, please contact us and we will guide you through the steps to process your return. For more information, please see our Returns Policy page.
What is your Cancellation Policy?
Upon purchase of your order, you will be given up to 24 hours to cancel your order, if need be. We will provide you a full refund if required if you cancel your order within 24 hours. However, if 24 hours have passed since you made the order, you will have to wait for your parcel to arrive before you can return it to us. For more information, please see our Returns & Cancellations page.
What Payment Options are available?
Our store uses the PayPal Express payments gateway, which you can use to make secure payment by Debit/Credit card* or by PayPal.
NB. Even if you do not have a PayPal account, you can still pay with your debit card or credit card by clicking on the 'Pay with Debit or Credit card as a guest' option in the PayPal payment pop-up window. (* If you are not seeing this option it may be because PayPal Guest Checkout is not available in your country).
How can I get in touch?
To get in touch with us, please contact us by submitting your message on our Contact Page. We respond to all messages within 1 business day.